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Product - Service Fulfillment 

Bluejay Networks offers the key features required for the service providers, particularly, the competitive carriers and providers that don't own the last mile of the network to the customer premise with the following features. 

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  • Service Ordering Module

The Service Ordering enables the service provider's CSRs or customers themselves to enter the telephony service requests over the web. It provides the service address validation via the national address database and the established carriers' service address guide (SAG).

It can determine the requirements for number portability, E911 and directory listing services. It coordinate the service provisioning with the activities required to perform number porting, 911 and 411 submission to the established carriers or other CLECs.

This solution provides the open interface to integrate with the provider's CRMs and customer portal.

  • Number Portability Module

The Number Portability enables the service provider to submit the number portability requests to the appropriate ILECs or service bureau. It coordinates the number porting activity with 911 and 411 service submission along with the service provisioning.

  • E911 Module

The E911 enables the service provider to provide 911 services via the existing PSAP emergency centers, even for the situation that the customers may have chosen area codes regardless of their service address locations.  It coordinates the 911 service submission to ILECs with number porting activity and 411 service submission along with the service provisioning. It can be used to interface with SS7 network for SCP lookup.

  • Directory Assistance and Listing Module

The Directory Assistance and Listing enables the service provider to provide directory services via the existing 411 calls and web based 411 services. It coordinates the 411 service submission to ILECs with number porting activity and 911 service submission along with the VoIP service provisioning. It can be used to submit yellow and white page directory listings for residential, SOHO and commercial customers.

  • Number Inventory

The Number Inventory tracks, assigns, and retires provider's own telephone numbers or number blocks, or number blocks supplied from partnered CLECs, virtual numbers, as well as ported numbers. 

  • Service Activation Open Interface

The Service Activation Open Interface provides flexible interfaces and connectors to perform internal system integration and inter-carrier exchange.

  • Web Services via SOAP Interface for service provisioning and inter-carrier exchange
  • SSL-based HTTP via Web Interface  for service provisioning and inter-carrier exchange
  • Telecomm industry based EFT (Electronic File Transfer) with Security and Encryption for inter-carrier exchange

Value Propositions

Service providers today are faced with a set of tough challenges - growing revenues, reducing churn, and attracting new customers while trying to limit capital expenditures and reduce operational costs. IP telephony is the solution that can help service providers to achieve these competition objectives.

In the past, carriers have been limited to offering single services, such as just local voice, or only long distance, or only Internet access. Blujay Networks solutions enable telephony features to be delivered over an IP network, facilitating delivery of bundled services that bring more revenue per user - since the IP telephony provider is typically bundling local, long distance, and internet access.

With InterConnect VoIP Service Activation Platform, the service provider can offer IP telephony as the phone services, but over the broadband network, enabled either by ADSL, T1, wi-fi, VPN and other access technologies. The service provider can address to markets that they either don't own the last mile or want to bring additional services to the existing data pipes.